this website is a very limited collection of Shelly's work. to view and purchase from entire collection, please visit
PAYMENT: credit & debit cards are accepted. visa, mastercard, american express, JCB, discover & diners club
SHIPPING: items will be shipped best way. UPS or USPS (ground rates) items in stock will ship within 3 days, custom made items shipped upon completion according to lead times mentioned in descriptions. (if you would like to confirm availability, ship dates or request a rush prior to purchase please email me at firstname.lastname@example.org) some items are dropped shipped direct from manufacturer and should be so noted in product descriptions, if not mentioned than the item ships direct from drooz studio (new york state). shipping is available within the USA only. No PO boxes!
SHIPPING RATES: the cart will automatically calculate shipping rates per item- depending on what is purchased, whether I ship from my studio or it is drop shipped from manufactuer, and how I can pack it - i will ABSOLUTELY email you with a lower shipping rate and refund if it works out that way.
TAX: NYS sales will be charged 8% sales tax
CUSTOM & PERSONALIZED: at the end of the order (in the CART section of checkout) please enter any custom and or personalization info that is needed into the NOTES section. I will contact you via the email you have provided to confirm the exact info and layout. please include any notes or specific as well!
RETURNS & REFUNDS: due to the custom nature of most items, once an order has been placed, no credits or refunds can be issued. IF your order arrives damaged please email email@example.com within 2 days of receiving your order, include a photo of the damaged item.
QUESTIONS: please reach me at firstname.lastname@example.org for questions about orders, lead times, ship times, special requests, etc. (I'm sorry. but no. I can not be reached by phone. I do check email regularly and will get back to you in a timely manner.)